To cancel, the payer of the membership must provide a written/email request a minimum of 15 days before the scheduled payment date to cancel. If not within this minimum notice period, the normal scheduled payment will occur, and the membership will remain active for that paid period. A written request to cancel can either be done in person by visiting your membership location; or by completing and submitting the following online form found on our website at ymcanl.com labelled as Cancel Membership Form. Verbal requests to cancel are not accepted. When processed, the payer will receive a cancellation confirmation via the email address listed on file. Facility access remains active until the last day of your payment period. Cancellation fees are included in your Joiner Fee. If there is a balance owing on your account, this must be paid before you can cancel.
Refunds after Cancellation of Membership
Membership fees incorrectly charged to you by the YMCA following the cancellation of your membership in accordance with the YMCA’s Cancellation Policy will be fully refunded. In such circumstances, please note that refunds will only be issued up to a period of six (6) months following the effective date of cancellation. You understand that it is your responsibility to confirm with your financial institution/credit card company that YMCA membership fees are no longer being deducted/charged following the cancellation of your membership.